◆HOW MUCH IS THE SHIPPING COST?
◆HOW MUCH WOULD CUSTOM DUTIES, GST (GOODS & SERVICES TAX), AND VAT (VALUE-ADDED-TAX) COST?
Unfortunately, we have no control over what different countries charge as their custom duties and taxes.
◆HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Depending on where you live,usually takes 7~10days.
But sometime to pass the customs clearance it will take more.
If it will take more than 2 weeks,please contact us.
◆WE ARE INTERESTED IN WHOLESALE,DISTRIBUTOR.
Wholesale price applies to more than 100PCS purchase,but some countries you can not deal with our products.
Please contact us.
◆WHAT SHOULD I DO IF I WANT TO RETURN MY ORDER?
We accept your returns within one week after your receipt.
If any item is defective, please send us by freight collect. We will send you new one or refund soon.
Other than defective,we are not able to assist the shipping cost for return the product.
Please contact us when you return.
◆DO YOU HAVE CORMA BEADS PILLOW SHOP IN JAPAN?
Sorry,Corma Beads® pillows on our web site are only available on this site.
◆WE WOULD LIKE TO PURCHASE ONLY FILLING MATERIAL AND MAKE OUR ORIGINAL PILLOW,IS IT POSSIBLE??
We get many questions about it, now under consideration to make small package filling(refill).
At this moment, we can sell only per carton (from 16kg/carton).
If you are interested in purchasing filling only Please contact us.
◆I WOULD LIKE TO PURCHASE THE PILLOW FILLED WITH ION CORMA BEADS,ACORN CORMA BEADS,MINI CORMA BEADS,CLEAN CORMA BEADS WHICH IS NOT LISTED.
Possible. but wholesale MOQ 100PCS. Please ask us.
◆CAN I GET SOME DISCOUNT FOR MULTIPLE PURCHASE?
If you purchase more than USD500.00,please contact us.
We will give you discount coupon.Please contact us before purchase.
◆WHAT IS THE LIFE TIME OF YOUR PILLOWS?
It depends on how to use,we say 'for three years' officially.
But I personally have used for almost 6 years,no damages.
◆HOW OFTEN SHOULD I WASH MY PILLOW?
We recommend washing every month
If you have allergies,more frequently.
◆HOW TO ADJUST THE PILLOW
To make pillow fit to your head and neck,
Pillow's height should be adjusted by yourself once a season
Suitable height makes difference for your sound sleep.
Also, the adjustment is needed especially for the child who grows up every day.
We recommend sometimes fine-tune for healthy and sound sleep
PLEASE SEE this page
◆IS MY ORDER SECURE?
Yes,we have secure online ordering.
◆WHAT DO YOU MEAN BY MACHINE WASHABLE?
A. Most pillow, only case cover is washable while the pillow itself can never be cleaned.
But the pillow filled with CormaBeads® can simply be put in the washing machine and washed.
((We recommend put the pillow into washing net before putting washing machine.))
◆ARE ALL OF THE PRODUCTS FULLY MACHINE WASHABLE?
A. Pillows filled with Corma Beads® are FULLY machine washable.
◆ ARE YOUR PILLOWS HYPOALLERGENIC?
A. Yes, our pillows are not only hypoallergenic but also antibacterial and dust mite resistant.